etc.¶

We let you do pretty much what you want, so if you for instance send an empty Reason we just write "Unspecified Reason".

TLDR: You send something as null in a API call

You send null in an API and we put in a generic statement to make it more understandable for the user. Check your script when using Solved, Manual, Retry and Error.

Why is this a problem?¶

Anymate is about making your automation available and understandable by non-tech-personel. Reasons and Comments are a huge part of that. If there is no reason business gets confused, so we put in some default texts in case the script does not provide one.

Troubleshooting¶

If you see something saying Unspecified you probably forgot to report it to the end point or you report null. Find the endpoint and make sure you report something.

Settings and Mitigation¶

Default null messages cannot be configured.